Contact

CONTACT DETAILS PHONE and WhatsApp: ‪+43 676 7072926‬

OFFICE: office(@)marthawien.at PRESS: presse(@)marthawien.at SHIPPING & LOGISTICS: versand(@)marthawien.at MADE-TO-ORDER & CONCIERGE SERVICE: concierge(@)marthawien.at REPAIRS: service(@)marthawien.at B2B INQUIRIES: jen(@)marthawien.at

Our customer service is available during the following hours: Tue/Thu 14:00 - 16:00

The customer service and office are closed on Mondays.

For the quickest assistance, we recommend using the chat function on our website. Available 24/7 and we usually reply Mo-Fr within a few hours.

Written communication is preferred, as it allows us to assist you more efficiently. Please contact us through the online tool (chat function on our website) or WhatsApp.

When contacting us, please have your order number and the email address used for the order ready. We are also reachable via email, but please note that the response time may be longer compared to WhatsApp or the chat function, as it takes more time to allocate your request.

You can also reach us by phone using the number provided above. If we are unavailable, please leave a message on the voicemail.

Please note that we cannot provide information regarding orders, stock availability, tracking, or similar inquiries on our social media channels.